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RADIUS Setup
How RADIUS controls authentication, speed, session duration, and accounting.
Updated 2026-09-13For: Network Technicians, Customer Care
What RADIUS Controls
- Authentication — deciding whether a customer's login is accepted.
- Package speed — applying the download/upload limits of the customer's active package.
- Session duration — how long a session may run before re-authentication.
- Concurrent sessions — how many devices a customer may use at once.
- Accounting — recording session start, stop, and usage for reports.
Configuring a Router as a RADIUS Client
- 1Open the router's detail page under Network → Routers.
- 2Generate the RADIUS client configuration for that router.
- 3Apply the generated shared secret and server addresses on the router's RADIUS client settings.
- 4Enable RADIUS accounting on the router's hotspot service.
Example only — not a real secret
RADIUS server: YOUR_RADIUS_SERVER_ADDRESS
Authentication port: 1812
Accounting port: 1813
Shared secret: YOUR_RADIUS_SECRETEach router is issued its own shared secret when it's added. Infinity Radius does not publish a shared or default secret — do not reuse a secret across routers.
Common Authentication Statuses
- Access Accepted — the customer is authenticated and access is granted.
- Access Rejected — credentials or voucher code are invalid.
- Expired Subscription — the customer's package has run out and needs renewal.
- No Active Package — the customer has no active package or voucher on file.
- Session Limit Reached — the customer has hit their concurrent device limit.
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