Captive Portal

When a customer connects to your WiFi, their device is redirected to the Infinity Radius captive portal, branded with your tenant name. From there they can buy a package or redeem a voucher to get online.

The portal loads with your available packages shown to the customer, alongside a voucher redemption option.

1. 1Customer selects a package on the portal.
2. 2Customer enters their phone number.
3. 3Infinity Radius initiates a payment request to the customer's phone.
4. 4The portal shows a waiting screen while the payment is processed.
5. 5Once payment is confirmed, the portal shows a success screen and the customer is connected.

Instead of paying, a customer can enter a voucher code. The code is validated instantly and, if valid, the linked package activates right away.

After a payment request is sent, the portal polls for the result and shows a waiting state. This usually resolves within a short time as the customer confirms payment on their phone.

Once payment or voucher redemption succeeds, the customer is authenticated through RADIUS and redirected back to the page they originally tried to visit.

• Portal doesn't load — confirm the router is Online (see MikroTik Setup).
• Payment stuck on waiting — see Collections → Payment Troubleshooting.
• Voucher rejected — confirm the code hasn't already been used or expired.