Documentation
Set up and operate Infinity Radius
Practical guides for ISP owners, WISP owners, hotspot operators, tenant admins, network technicians, accountants, and customer care staff — from your first login to running collections and payouts day to day.
Getting Started
What Infinity Radius is, how tenant accounts get set up, and how to go live.
Account & Organization
Business profile, staff accounts, roles, account status, and security.
MikroTik Setup
Hotspot sites, adding a MikroTik router, requirements, and connectivity testing.
WireGuard Setup
Secure private networking between your routers and Infinity Radius.
RADIUS Setup
How RADIUS controls authentication, speed, session duration, and accounting.
Customers & Access
Customer records, devices, active sessions, and managing internet access.
Packages
Creating internet packages, duration, speed limits, and device limits.
Vouchers
Voucher batches, redemption, and offline sales.
Captive Portal
The customer-facing WiFi login page: buying a package or redeeming a voucher.
Collections
How customer payments work, statuses, and troubleshooting.
Wallet & Settlements
Available, pending, and reserved balances, settlement logs, and the ledger.
Payouts
Requesting, approving, and tracking business payouts from your tenant wallet.
Reports
Collections, revenue, voucher, customer, session, and router reports.
Support & Troubleshooting
Practical fixes for common router, RADIUS, payment, and payout issues.
Can't find what you need?
Reach Infinity Radius support at help@infinityradius.com or +255 747 730 270.
