Account & Organization

Your business profile holds your tenant's name, contact details, and operating information. Keep it current — it's used for verification, support, and payout matching.

Tenant Owners and Tenant Admins can invite staff to their workspace under Management → Staff. Staff are always invited into an existing tenant — a new user cannot pick which tenant to join by themselves.

• Tenant Owner — full access to the workspace, including finance and staff management.
• Tenant Admin — day-to-day administration: network, billing, customers, and reports.
• Accountant — collections, wallet, and payout screens.
• Network Technician — routers, hotspot sites, RADIUS, and diagnostics.
• Customer Care — customer records, sessions, and voucher support.
• Cashier — voucher sales and offline redemption.

Assign the narrowest role that lets a staff member do their job.

• Active — the tenant workspace is fully operational.
• Pending Verification — business details submitted, awaiting review.
• Suspended — access restricted; contact support to resolve.

• Use a unique, strong password for your Infinity Radius account.
• Enable two-factor authentication for sensitive actions where available, especially for payout approvals.
• Remove staff access promptly when someone leaves your organization.
• Never share your login credentials between staff members.