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MikroTik & Network Setup
Hotspot sites, adding a MikroTik router, requirements, and connectivity testing.
Updated 2026-09-13For: Network Technicians, Tenant Admins
Hotspot Sites
A hotspot site represents a physical location — a shop, apartment building, campus, or hotel — where you provide WiFi access. Create a site under Network → Hotspot Sites before adding the routers installed there.
Adding a MikroTik Router
- 1Go to Network → Routers → Add Router.
- 2Select the hotspot site the router belongs to.
- 3Enter a name and identifier for the router so it's easy to recognize in reports.
- 4Save the router. Infinity Radius generates the configuration needed to connect it.
- 5Apply the generated configuration on the router (see WireGuard Setup and RADIUS Setup).
- 6Confirm the router shows an Online status once connected.
RouterOS Requirements
- RouterOS 7.x or later.
- WireGuard support (built in on RouterOS 7).
- Hotspot or DHCP service enabled on the customer-facing interface.
- Outbound internet access from the router itself, so it can reach Infinity Radius.
Testing Router Connectivity
- 1Apply the WireGuard and RADIUS configuration generated for the router.
- 2Open Network → Routers in your dashboard and locate the router.
- 3Wait a few moments for the status to update from Offline to Online.
- 4From a test device on the hotspot network, confirm the captive portal page loads.
A router that stays Offline usually means the WireGuard tunnel hasn't connected yet. See Troubleshooting → Router Offline.
Router Health & Diagnostics
The Network → Diagnostics screen shows each router's connection status and recent activity, so you can confirm a site is healthy without visiting it in person.
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